Last updated: August 2026
Returns Are Handled Through eBay
All returns must be initiated through the eBay platform where your purchase was completed. This ensures a secure, traceable process and protects both you and us.
💡 Why eBay? — eBay's return system provides tracking, communication, and dispute resolution, making the process smooth and reliable for everyone.
Return Window
You have 10 days from the date of delivery to initiate a return through eBay. Returns initiated after this period will not be accepted.
Important: Please inspect your item promptly upon delivery. If you have any concerns, start the return process within the 10‑day window.
Condition Requirements
To be eligible for a full refund, returned items must:
- Show no signs of use — garments must be in the same condition as received.
- Include all original tags — if any tags were attached, they must still be present.
- Be returned in original packaging — or similar protective packaging.
Our Process: Every garment is shipped completely clean, thoroughly inspected, and photographed before shipment. We document the condition of each item to ensure fair processing of returns.
Our Commitment to Quality
- ✅ All garments are cleaned and inspected before shipping.
- ✅ We take detailed photos of each item's condition prior to shipment.
- ✅ We ship items in clean, protective packaging.
🔹 Trust & Transparency: We believe the vast majority of our customers are reasonable and trustworthy. Our documentation simply ensures fairness for everyone and helps prevent abuse.
How to Initiate a Return
- Log in to your eBay account and go to Purchase History.
- Find the order and click "Return this item".
- Select the reason for the return and submit the request.
- You will receive a return shipping label via email.
- Pack the item securely and ship it back using the provided label.
- Once we receive and inspect the item, your refund will be processed.
Refunds
Refunds are processed through eBay within 5–7 business days after we receive and inspect the returned item. The refund will be issued to your original payment method.
What Happens if an Item Shows Signs of Use?
If a returned item shows signs of wear, stains, odor, or any condition that differs from how it was shipped, we reserve the right to:
- Deny the return.
- Issue a partial refund reflecting the diminished value.
- Return the item to you at your expense.
We rely on our pre‑shipment photos and inspection records to make fair determinations.
Our Goal: We want every customer to be satisfied, and we trust that most people are honest. These policies are in place to protect our small business and ensure we can continue offering quality garments at fair prices.
Questions?
If you have any questions about our returns policy, please contact us — we're happy to help clarify anything.